Shipping policy
Shipping Policy
Thank you for shopping with High Maintenance Self Care. We appreciate your support and are committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 2 to 4 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
During product launches, sales, or high order volume periods, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time we may offer free shipping promotions, which will be clearly stated on the website when available.
Shipping Carriers
We primarily ship orders using USPS and UPS. Once your order ships, you will receive a confirmation email with your tracking number.
Delivery Time
Delivery times vary depending on your location and the shipping option selected at checkout. Most orders arrive within 3 to 7 business days after shipment.
Please note that High Maintenance Self Care is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. High Maintenance Self Care is not responsible for packages delivered to incorrect addresses provided by the customer.
If you notice an error in your address, please contact us immediately. We cannot guarantee changes once the order has been processed.
Lost or Stolen Packages
High Maintenance Self Care is not responsible for lost, stolen, or damaged packages once they have been marked as delivered by the carrier. If you experience an issue with delivery, please contact the shipping carrier directly using your tracking number.
Order Issues
If you experience any issues with your order, please contact us within 48 hours of delivery so we can assist you.
Adult Consumption Notice
Some products sold by High Maintenance Self Care are intended for adult consumption only. By purchasing from our store, you confirm that you are 21 years of age or older.